What to put in your message
- The page: the address from the top of the browser.
- Your device and browser: for example “Android phone, Chrome” or “iPhone, Safari”.
- What you did and what happened: “slid left on level 6, the key went through a wall” helps far more than “the game is broken”.
- A screenshot, if you can take one.
What to leave out
Please do not send your key code, and never send a password or one-time code from any other account. The team will never ask for them, and a message claiming to be from us that does ask is not from us.
Before you write
Many questions already have an answer on the FAQ page. Trouble with a key code is covered on sign in, and the maze rules are on the rules page.
